Privacy Policy
Last updated
This policy explains what personal information Aspire Painting Services Pty Ltd ("we", "us") collects through this website, why, where it goes and how you can access or correct it. We handle personal information in line with the Australian Privacy Principles.
What we collect
When you send the quote form, we collect:
- your name and phone number (required),
- the service you are interested in (required),
- your email address, if you give one,
- what you tell us about the job, if anything,
- the page you sent the form from and any campaign tags in the link, so we know how you found us.
What we do not collect
We do not ask for payment details, identity documents or anything you do not need to give us to get a quote. The site does not use advertising or tracking cookies.
Why we collect it
We use your details to reply to your enquiry, arrange a site visit or photo quote, prepare a written quote, and do the job if you go ahead. If you give an email address, we send you one acknowledgement email confirming we received your enquiry.
We do not use your details for marketing, and we never sell or rent them.
Where it goes
The form is sent through our website host, Vercel, and delivered to our inbox by our email provider, Resend. Both are service providers that handle the information only to deliver it to us. They may store or process it on servers outside Australia, including in the United States.
We may use privacy-friendly website analytics (Vercel Web Analytics) that count page visits without cookies and without identifying you.
How long we keep it
We keep enquiry details for as long as we need them to respond, quote and complete the work, and to meet our record-keeping obligations. After that they are deleted.
Keeping it secure
The website runs over an encrypted connection, the form is protected against spam and abuse, and access to enquiries is limited to the people who need them to do the job.
Access, correction and complaints
You can ask to see, correct or delete the personal information we hold about you at any time. Contact us using the details below and we will respond within a reasonable time.
If you are not happy with how we have handled your information, tell us first so we can fix it. If you are still not satisfied, you can contact the Office of the Australian Information Commissioner (oaic.gov.au).
Contact us
Aspire Painting Services Pty Ltd (ABN 35 696 562 339), 221 Dunmore St, Pendle Hill NSW 2145. Phone 0422 376 888, email info@aspirepaintingservices.com.au.
See also our Terms of Use.